Track Your Order

Would you like to track your order? As soon as your order ships, you will receive a shipping confirmation email from contact@formandluxe.com with your tracking number and a direct tracking link. Depending on the product, it may take up to 3 business days for this email to be sent.

After clicking, the delivery status opens in a new tab on the website of our tracking partner 17TRACK.

Please note: New tracking numbers are not updated immediately. If your shipment still shows as “not found”, don’t worry – your order is already on its way. Tracking usually updates within a few business days.

Any questions? Write to us at contact@formandluxe.com.

WE ARE HERE TO ANSWER YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you also ship abroad?

USA: Free express shipping on orders over $30.

How long does it take until I receive my order?

We ship within 24 to 48 hours. Delivery within the USA usually takes 2 to 4 working days, depending on the location. The tracking number will be sent by email after dispatch.

What are the return conditions?

You can return any item within 30 days according to the terms of business. The items must be unused and in the original packaging.

Do you also deliver to my country?

If your country is shown at checkout, we deliver there. If not, please contact us via the contact form and we will be happy to assist you.

Any other questions?

Contact us through the contact page – we are happy to assist you.

Free delivery

Free delivery for all orders

Customer support online

24 hours a day, 7 days a week

30-day guarantee

Shop without risk and benefit from our straightforward return policy.

Money-back guarantee

Within 30 days for an exchange